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Home > Client/Server V12 Notes & Troubleshooting > CTree Error 14 opening ~\Dimension80ProjData.ctr
CTree Error 14 opening ~\Dimension80ProjData.ctr
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Error Code Explanation: 

File appears corrupt at open. This occurs if a file is updated and the disk protocol is set at NOTFORCE and CloseIFile() is not executed.

Files have been updated but not properly closed; they were not processed by automatic recovery so they are in an unknown (inconsistent) state.

If eTakeoff Dimension is acting improperly, it could be due to the fact that the database files, Dimension80ProjData.ctr & Dimension80StdsData.ctr, have become corrupt.

To clean the files up, perform the steps below.

Client Server Environment:

  1. Make sure all users exit out of Dimension 
  2. On the server, navigate to the C:\Faircom\eTkoServer folder
  3. Proceed to "Run DBUtil.exe".

Stand-alone computer

  1. Exit out of Dimension
  2. Navigate to the C:\Program Files (x86)\eTakeoff\RView folder
  3. Proceed to "Run DBUtil.exe".

Run DBUtil.exe

  1. Double click on the file, eTkoDBUtil.exe
  2. Click on the Compact/Fixup Tab
  3. Click on the Start

On a regular basis, we recommend the following:

  • Advise all users to exit out of eTakeoff Dimension before leaving for the evening. That way, if the server shuts down unexpectedly (like a power outage), the database files won't be open and will be less likely to get corrupted.
  • When the server is shut down improperly, re-index the database files by following the instructions in this article even if the data is not acting properly.

 

 

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