CTree Error 12
Error Code Explanation:
The program could not open the database file(s). Either the file(s) does not exist, the configuration points to an incorrect file name, or the file is locked by another process.
- Verify that the Server Data Folder path in the C:\Program Files (x86)\eTakeoff\RView\eTkoCnfg.exe is the correct path as seen by the server.
- Compare the data in the C:\Program Files (x86)\eTakeoff\RView\eTkoCnfg.exe on a workstation that is working to the same file on the client station that is having the issue.
- Test to see if the server's firewall is blocking the client. Turn it off temporarily and try to open eTakeoff on the client's system.
- If you discover it is a firewall issue, on the server, open the text file, C:\Faircom\eTkoServer\data\CTSTATUS.FCS and search for "Socket Port Number". Open that port # in your server's firewall.