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Dimension Database Conversion on a Server - CTree Error 14 (0)

Dimension Database Conversion Error in a Server Environment

During a database conversion in a server environment, if you receive an error similar to the one shown above, perform the following steps. 

  • Navigate to C:\Faircom\eTkoServer
  • Click on the "eTkoDBUtil.exe" file
  • Verify that the Database Configuration Folder is the folder where the Dimension database files are located.
  • Make sure the “Type” button is set to “Client/Server”
  • Click on the Compact/Fixup Tab
  • Click on Start

  • Once you have Compacted / Fixed Up the database files, click on eTkoDBCvt.exe to convert the database files.

For more information on eTkoDBUtil, click here.