When I try to download a viewer upgrade, why do I get the message “Another version of this product is already installed. Installation of this version cannot continue….”? This message indicates that you are trying to download & install a “New Installation” of eTakeoff vs. “Upgrade my existing eTakeoff. To recti…
To update eTakeoff Dimension to the latest version, follow the procedure below. * Click File / Check for Software updates * Scroll to the bottom of the Notification Panel * Click on the UPDATE button