When I try to download a viewer upgrade, why do I get the message “Another version of this product is already installed. Installation of this version cannot continue….”? ![][1] This message indicates that you are trying to download & install a “New Installation” of eTakeoff vs. “Upgrade my existing eTakeoff. To rect…
To check for Dimension software updates: * Click on File/Check for Software Updates (Ribbon Bar) * OR * Click on Help/Check for Software Updates (Classic Toolbar)