If your computer is on a network that has a firewall and you receive an error message trying to install a license, below are a few options to resolve the issue.
1. Download the firewall helper file, "eTkoFWH.zip", (attached) and extract the contents to the the Dimension Installation folder (usually C:\Program Files (x86)\eTakeoff\RView folder).
2. Open your network's firewall for the URL, www.etakeoff.com or etakeoff.com
NOTE: Access is needed for inbound and outbound.
3. Configure Internet Explorer with your network's Proxy Server Settings. Configure Internet Explorer
If you do not know your Proxy Server Settings, please consult your IT department.
* Make sure you close Dimension then restart it after following the above procedures.
4. License Dimension manually.
Go on the Internet to http://www.etakeoff.com/License/LicManual.html
