If eTakeoff Bridge is acting improperly or you receive a message of the following type at startup ...

... it could be due to the fact that the database file, eTakeoffBridge.[##]Data.ctr  (where [##] represents the version number) has become corrupt.

To clean the file up, perform the steps below.

• Open Bridge and determine the location of the Database folder
• Click on File / Help / About the application

If you can’t run Bridge to open the above dialog, note that unless you specified a different location during Bridge installation, the default path is listed in the illustration above.

If you did specify a different location during installation, search for a Bridge file with the CTR suffix -  eTakeoffBridge.*Data.ctr

• If this is a Client Server Environment:
•    Make sure all users exit out of Bridge
•    Stop the faircom.exe process by doing the following:
•       1. Navigate to the C:\Faircom\eTkoServer folder on the  server.
•       2. Right-click on the ctstop.exe file and select "Run as Administrator".
•       3. Administrator User ID : ADMIN
•           Administrator Password: ADMIN (is the default)
•           Server Name: ETKOSRVR
•  
• Navigate to the C:\Program Files (x86)\eTakeoff\eTakeoffBridge folder
• Copy the file, ctscmp_421.exe to the Bridge Database folder
• Navigate to the Bridge Database folder
• Make a copy of the database file, eTakeoffBridge.[##]Data.ctr
•  
• Click on the computer's Start button/Run
• Type in "cmd" to run the command shell
• Navigate to the Bridge Database folder
• Run the utility on the database file
  • ctscmp_421.exe eTakeoffBridge.[##]Data.ctr
• If this is a Client Server Environment, restart the client/server, C:\Faircom\eTkoServer\faircom.exe