You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

“Server Operation Now Stopped” message received when trying to start ctsrvr.exe

Problem:

When I start the server (C:\Faircom\eTkoServer\ctsrvr.exe), it stops after a few seconds.

Cause:

1. The license file has not been copied into the server software folder.
OR
2. The server may already be running.

Solution: 

1. You should have received a license file that has a name like “ctsrvr39001234.lic” from eTakeoff. Copy the license file into the server software folder (C:\Faircom\eTkoServer by default).
OR
2. The server may already be running. Check task manager to see if the Background Process, “c-tree Server (32 bit)” is running

If you can’t determine the problem, send the file to support@etakeoff.com. 

  • 196
  • 03-Oct-2019
  • 1367 Views